Monthly data will show passengers the best and worst stations in Britain for punctuality, collecting the number of trains scheduled to arrive but that did not make it to the station.
The percentage of journeys that arrive within three minutes of the scheduled time will also be made available to passengers by the Office of Rail and Road (ORR), as will the stations out of the 18,000 not to have any cancellations.
For the four weeks to the end of February, that was the case for 33 locations.
The details of each station’s performance will appear on display boards at larger stations, while smaller stations will have QR codes for passengers to scan and check with smartphones.
As well as the station’s lateness and cancellation record, each rail network operator will have its percentages displayed for all passengers to see.
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However, in Wales and Scotland, the cancellations will not be displayed.
Two-thirds of trains on time
Data for train reliability has been collected by the ORR, and in the three months from October to December 2024, 5.1% of train journeys were cancelled. Elsewhere, almost two-thirds (62.1%) were either on time or less than a minute late.
In February, the worst performing station in the UK was Ince and Elton in Cheshire, which had almost a quarter (22.8%) of its journeys cancelled.
In second spot for highest number of cancellations was Gathurst, located near Wigan, with Earlswood in Surrey completing the list of the three worst performing stations.
Natasha Grice, group director at Transport Focus Group, said: “Previously, performance information has tended to be available by route or a group of routes.
“This initiative makes the data more relevant to an individual passenger by showing the numbers for their station.”
The move to publicise train punctuality follows the Government’s review into trains ahead of a proposed Railways Bill. The proposals include the establishment of a new passenger watchdog and “reform of fares and online retail of tickets”.
In March, ticket prices rose by 4.6% for ‘regulated’ fares (prices set by the Government and not train operators) and the cost of railcards was upped by £5.
Here’s a list of the worst performing train stations with the highest percentage of cancellations.
Britain’s worst performing stations
- Ince and Elton (Cheshire) – 22.8%
- Gathurst – 16.2%
- Earlswood (Surrey) – 11.7%
- Birchgrove – 11.7%
- Rhiwbina – 11.7%
- Whitchurch (Cardiff) – 11.7%
- Salfords (Surrey) – 11.7%
- Arram – 10.7%
- Hartlepool – 9.9%
- Ellesmere Port – 9.7%
